Customer Service

Customer Service

Duration:
15 minutes

Dedicated to Your Success


At Advance Forward Medical Billing (AFMB), we understand that exceptional Customer Service is the backbone of any successful partnership. With a unique blend of expertise, responsiveness, and localized support, we ensure your practice runs efficiently while providing peace of mind. Here’s why practices like yours choose us:


Why Choose AFMB?

  1. Dedicated Customer Service
    Our team is committed to resolving your inquiries quickly and effectively. Whether you have questions about billing, insurance verification, or compliance, we provide prompt and knowledgeable assistance to ensure your satisfaction.
  2. Compliance and Regulation Adherence
    Safeguarding your patient information is our top priority. We adhere to HIPAA and other regulatory standards to protect your practice from compliance risks.
  3. Local Expertise
    As a South Texas-based company, we bring a deep understanding of state regulations and payer policies. Our localized support gives you an advantage that national firms simply cannot match.
  4. Responsive and Reliable
    As your billing partner—we are a dedicated team committed to resolving your issues with speed and precision, ensuring your practice operates smoothly and efficiently.
  5. Technology-Driven Solutions
    From electronic claims submissions to advanced analytics, we employ cutting-edge technology to streamline your billing processes and enhance performance tracking.

Meet the AFMB Team


Our team of seasoned professionals brings over 150+ years of combined experience in:

  • Registration intake and insurance verification.
  • Authorization management and medical coding.
  • Billing, payment posting, and denial management.
  • Appeals, patient collections, auditing, and ALJ representation.

With this unparalleled expertise, we are fully equipped to tackle the complexities of your practice's financial operations.


Elevate Your Practice with AFMB

Are you ready to experience the difference that expert customer service can make? 

Schedule your free virtual consultation today to see how our team can transform your practice’s financial health and operational efficiency.

Connect With Us

We would love to hear from you and learn more about your healthcare business. Fill out the form below, and we will get back to you as soon as possible.